Jacob was born from a simple conviction: textile care deserved better. More modern, more transparent, more humane. Founded in Montreal in 2023, we now process more than 20,000 orders per year — with the same attention as on the first day.
Born in Montreal, for Montreal.
And growing fast!
Out of hundreds of reviews
We get it right the first time.
A name that carries a mission
“Automate a daily chore to give people time back.”
Jacob takes his name from Jacob Christian Schäffer, the inventor of the washing machine in the 18th century. By automating a daily chore, it has given time back to families around the world. That's exactly what we're looking to do — with today's resources.
Three commitments. Not one less.
What we're committed to doing — from day one.
People who take care of your clothes
Behind every order, there is a team of specialists — from the store to your door.
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“I want every customer to leave feeling like they've been treated well.”
“At Jacob, every detail counts — I'm the one who makes sure nothing falls through the cracks.”
“I am often the only face of Jacob that customers see. I take care of it.”
“I know tissue by heart. Each room has its secrets.”
“I'm bringing back to life clothes that people love too much to give up.”
“I'm doing magic tricks with your clothes. They will be as good as new.”
“My counter is my house. I know my customers by their first name.”
“The finish is what you see first. I make sure it's flawless.”
“A well-received customer is a customer that comes back.”
Happy customers.
Jeannine B.
Order online
Karim Ismail
Customer, Villeray
Julie A.
Customer, Plateau
Ready to give Jacob a try?
Join the thousands of Montrealers who have trusted our team with their wardrobes.